Privacy Policy Datico Sport & Health GmbH

Privacy policy

We would like to inform you about the circumstances under which we collect data from you and the purpose of the collection, processing or use.

We take your privacy very seriously and treat your personal data confidentially and in accordance with the statutory provisions.

Controller
Controller for data processing pursuant to Art. 4 No. 7 GDPR is, subject to deviating information in this privacy policy:
Datico Sport & Health GmbH
Marktler Straße 61
84489 Burghausen
Phone: +49 8677 76794-0
Email: info@datico.com

Your data
When you visit our website and each time you access a file, our web server collects log information about these processes (e.g. browser type, operating system, IP address). It is not possible for us to assign the collected data to a specific natural person. The data collected is only used for statistical analysis and to improve the website. However, we reserve the right to check the server log files retrospectively if there are concrete indications of illegal use.

We only store personal data that you have voluntarily provided to us (e.g. in the case of inquiries, online applications) for as long as it is required to fulfil the purposes for which this data was transmitted or as long as this is required by law.
We will not pass on your personal data collected by us to third parties without your express consent.

Contacting us
When contacting us (e.g. via contact form, email, telephone) and in the context of existing user and business relationships, the data of the inquiring persons are processed to the extent necessary to answer the contact requests and any requested measures. Your first and last name, your request and your e-mail address will be recorded and used. Further details are optional and are used within the scope of our legitimate interest (Art. 6 DSGVO para. 1 p. 1 lit. f.). For the processing of the data, your consent is obtained during the submission process and reference is made to this privacy policy. Any disclosure to third parties is excluded.

External hosting
This website is hosted by an external service provider. The personal data collected on this website is stored on the hoster’s servers. This may include IP addresses, contact requests, meta and communication data, contract data, contact details, names, website accesses and other data generated via a website.
The hoster is used for the purpose of fulfilling the contract with our potential and existing customers (Art. 6 para. 1 lit. b GDPR) and in the interest of a secure, fast and efficient provision of our online offer by a professional provider (Art. 6 para. 1 lit. f GDPR).
Our hoster will only process your data to the extent necessary to fulfill its performance obligations and follow our instructions with regard to this data.

We use the following hoster:
Neue Medien Münnich
Hauptstrasse 68
02742 Friedersdorf

Cookies
When you visit one of our websites, information is stored on your computer in the form of a cookie. Cookies are small text files that are sent to your browser from a web server and stored on your computer’s hard drive.

Data transfer to third countries
If data is processed in a third country (i.e. outside the European Union or the European Economic Area) or the processing takes place in the context of the use of third-party services (e.g. Microsoft, Google, etc.) or a transfer of data to other persons or companies, this will only take place in accordance with the legal requirements.

In the case of explicit consent on your part or a contractual or legal obligation to transfer, the data will only be processed in third countries that have a recognized level of data protection. This is done either through standard contractual clauses of the EU Commission, by submitting certifications or within the framework of the EU-US Data Privacy Framework (DPF).

Through the DPF, the level of data protection for certified companies from the USA has been recognized by the EU Commission. Below you can see which of the services we use are covered by the DPF and are classified as secure.

Social networks (social media)

We use social networks for marketing purposes.
LinkedIn is used for this purpose.
Please refer to our separate privacy policy:

Storage period
Unless a more specific storage period has been specified in this privacy policy, your personal data will remain with us until the purpose for processing the data no longer applies. If you assert a justified request for deletion or revoke consent to data processing, your data will be deleted unless we have other legally permissible reasons for storing your personal data (e.g. retention periods under tax or commercial law); in the latter case, the data will be deleted after these reasons no longer apply.

Integrated third-party providers:

Google Analytics /Google Analytics e-commerce measurement
This website uses Google Analytics, a web analytics service provided by Google Inc. (“Google”). Google Analytics measures and analyzes the use of this homepage in the context of a pseudonymized user ID. The information generated by this about your use of this website is usually transferred to a Google server in the USA and stored there. No unique data is transmitted to Google, but the time, duration and source of the use of the homepage. Also technical aspects of the device used. Pseudonymized profiles of users may be created and cookies may be used. However, in the event that IP anonymization is activated on this website, Google will truncate your IP address beforehand within member states of the European Union or in other contracting states to the Agreement on the European Economic Area. Only in exceptional cases will the full IP address be transferred to a Google server in the USA. On behalf of the operator of this website, Google will use this information for the purpose of evaluating your use of the website, compiling reports on website activity and providing other services relating to website activity and internet usage to the website operator.

The IP address transmitted by your browser as part of Google Analytics is not merged with other data from Google. You may refuse the use of cookies by selecting the appropriate settings on your browser, however please note that if you do this you may not be able to use the full functionality of this website. You can also prevent the collection of data generated by the cookie and related to your use of the website (including your IP address) to Google and the processing of this data by Google by making an “opt-out” under the following link (http://tools.google.com/dlpage/gaoptout?hl=de). For more information, please see Google’s privacy policy at: https://www.google.de/intl/de/policies/privacy.
In the case of data transfer to the USA, the basis is the EU-US Dara Privacy Framework. The evaluation of the pseudonymous user data constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

Google Ads
This website uses Google Ads as an online marketing measure to advertise our products and services. In this way, we want to make more people aware of our offer and service on the Internet. As part of the advertising measures through Google Ads, our website uses the conversion tracking of the company Google Inc. used. In Europe, however, the company Google Ireland Limited (Gordon House, Barrow Street Dublin 4, Ireland) is responsible for all Google services. Generated information can nevertheless potentially flow to the USA. For more information, please see Google’s privacy policy at: https://www.google.de/intl/de/policies/privacy.
In the event of a transfer of data to the USA, which cannot be ruled out, the basis is the EU-US Dara Privacy Framework. The evaluation of the pseudonymous user data constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.
This free tracking tool allows us to better tailor our advertising to your interests and needs.
At this point, we would like to point out that we have no influence on how Google uses the data collected. According to Google, the data is encrypted and stored on secure servers. In most cases, conversion cookies expire after 30 days and do not transmit any personal data. The cookies named “Conversion” and “_gac” have an expiration date of 3 months. You can also prevent these cookies by setting them accordingly, by making an “Opt-Out” under the following link (http://tools.google.com/dlpage/gaoptout?hl=de).

Microsoft Teams
We use Microsoft Teams. Provider is Microsoft Corporation, One Microsoft Way, Redmond, WA 98052-6399, USA. For details on data processing, please refer to the Microsoft Teams privacy policy: https://privacy.microsoft.com/de-de/privacystatement. If data is transferred to the third country USA, the basis for this is the EU-US Data Privacy Frame.

YouTube videos
This website uses videos from YouTube, which is operated by Google. The provider of the service is Google Ireland Limited, Gordon House, Barrow Street, Dublin 4, Ireland. Information on the handling of user data can be found in YouTube’s privacy policy at: https://www.google.de/intl/de/policies/privacy. If data is transferred to the USA as a third country, the basis for this is the EU-US Data Privacy Framework.
When you visit one of our websites featuring a YouTube video, a connection to the YouTube servers is established. If you are logged into your YouTube account during access, you enable YouTube to associate your browsing behavior. You could prevent this by logging out of your account, for example. YouTube is used for the presentation of product videos and information videos relating to our services/products. This constitutes a legitimate interest within the meaning of Art. 6 para. 1 lit. f GDPR.

Zoho CRM
We use Zoho CRM on this website. The provider is Zoho Corporation Pvt. Ltd, Estancia IT Park, Plot No. 140 151, GST Road, Vallancherry Village, Chengalpattu Taluk, Kanchipuram District 603 202, India (hereinafter “Zoho CRM”).
Zoho CRM enables us, among other things, to manage existing and potential customers and customer contacts and to organize sales and communication processes. The use of the CRM system also enables us to analyze and optimize our customer-related processes. Customer data is stored on Zoho CRM servers. Details on Zoho CRM features can be found here: https://www.zoho.com/de/crm/help/getting-started/key-features.html.
The use of Zoho CRM is based on Art. 6 para. 1 lit. f GDPR. The website operator has a legitimate interest in the most efficient customer management and customer communication possible. If a corresponding consent was requested, the processing is based exclusively on Art. 6 para. 1 lit. a DSGVO and § 25 para. 1 TDDDG, insofar as the consent includes the storage of cookies or access to information in the user’s end device (e.g. device fingerprinting) within the meaning of the TDDDG. The consent can be revoked at any time.
Data transfer to third countries outside the European Union is based on the standard contractual clauses of the EU Commission. You can find details here: https://www.zoho.com/privacy/dpa/DPA_zoho_com.pdf. If data is transferred to the USA, this is based on the EU-US Data Privacy Framework.
Details can be found in Zoho CRM’s privacy policy: https://www.zoho.com/privacy.html and https://www.zoho.com/gdpr.html.

Zoho Campaigns
This website uses Zoho Campaigns to send newsletters. The provider is Zoho Corporation Pvt. Ltd, Estancia IT Park, Plot No. 140 151, GST Road, Vallancherry Village, Chengalpattu Taluk, Kanchipuram District 603 202, India (hereinafter “Zoho Campaigns”).
Zoho Campaigns is a service with which, among other things, the sending of newsletters can be organized and analyzed.
The data you enter for the purpose of subscribing to the newsletter is stored on Zoho Campaigns’ servers.
Zoho Campaigns enables us to analyze our newsletter campaigns. For example, we can see whether a newsletter message has been opened and which links, if any, have been clicked. In this way, we can determine, among other things, which links were clicked on particularly often.
We can also recognize whether certain previously defined actions were carried out after opening/clicking (conversion rate). This allows us to see, for example, whether you have made a purchase after clicking on the newsletter. If you do not want any analysis by Zoho Campaigns, you must unsubscribe from the newsletter. For this purpose, we provide a corresponding link in each newsletter message. Zoho Campaigns also allows us to divide (“cluster”) newsletter recipients based on different categories. The newsletter recipients can be subdivided according to age, gender or place of residence, for example. In this way, newsletters can be better adapted to the respective target groups. If you do not want any analysis by Zoho Campaigns, you must unsubscribe from the newsletter. We provide a corresponding link for this purpose in every newsletter message.
For detailed information on the functions of Zoho Campaigns, please refer to the following link: https://www.zoho.com/campaigns/features.html.
You can find Zoho Campaigns’ privacy policy at: https://www.zoho.com/privacy.html and https://www.zoho.com/gdpr.html.
Data processing is based on your consent (Art. 6 para. 1 lit. a GDPR). You can revoke this consent at any time for the future.
The EU-US Data Privacy Framework is the basis for data transfer to the USA.

Order processing
If necessary, we have concluded order processing contracts (AVV) with the above-mentioned providers. This is a contract required by data protection law, which ensures that the contractual partner may only process the personal data of our website visitors and the like in accordance with our instructions and in compliance with the GDPR.

Current status
This declaration is valid as of 01.09.2023. In view of the ongoing technical development in the field of IT technology and IT law, we reserve the right to make additions or changes to this privacy policy.

Rights of data subjects
You have the following rights under the EU General Data Protection Regulation:

If your personal data is processed, you have the right to receive information about the data stored about you (Art. 15 DSGVO). If incorrect personal data is processed, you have a right to rectification (Art. 16 DSGVO). If the legal requirements are met, you may request the erasure or restriction of processing as well as object to processing (Art. 17, 18 and 21 DSGVO). If you have consented to the data processing or a contract for data processing exists and the data processing is carried out using automated procedures, you may have a right to data portability (Art. 20 GDPR).
If you make use of your above-mentioned rights, we will check whether the legal requirements for this are met.
To exercise your rights, please contact the company data protection officer (datenschutz[at]kreutzpointner.de)

Data protection supervisory authority
As a data subject, you have the right to lodge a complaint with the competent supervisory authority under the conditions of Article 57(1)(f) of the General Data Protection Regulation.

The supervisory authority responsible for us is:

Bavarian State Office for Data Protection Supervision
P.O. Box 1349
91504 Ansbach

Phone 0981/180093-0
Email poststelle[at]lda.bayern.de